The FSCA is the market conduct regulator of financial institutions, that provide financial products and financial services, financial institutions that are licensed in terms of a financial sector law, including banks, insurers, retirement funds and administrators, and market infrastructures.
The FSCA assists clients with legislative related complaints dealing with the manner in which the regulated companies conduct themselves and any contravention of the acts by which they are governed.
The FSCA cannot assist with claim disputes and contractual disagreements. For this you would need to consult the relevant Ombud or Pension Funds Adjudicator.
To forward your complaint or enquiry to us, please fill in the form on the "Complaints/Enquiries/Compliments/Media Queries Form" button below.